Hira Industries LLC (hereinafter referred to as “Hira,” the “Company,” “we,” “us,” or “our”) values its relationships with prospective employees, business partners, clients (including prospective clients), and any parties who may be interested in Hira’s products, services, or solutions for any reason. We are committed to protecting your personal information by handling it responsibly and safeguarding it through appropriate technical, administrative, physical, and logical security measures.
“Data Subject” means any individual who visits or interacts with our website and whose personal data is collected or processed by Hira Industries LLC. This includes, but is not limited to, prospective employees, clients (including prospective clients), business partners, or any user of our digital platforms whose identity can be directly or indirectly identified through the information collected.
This Privacy Policy outlines the types of personal data we collect through our website, how such data is used, and the measures we take to protect it. Hira strives to comply with all applicable laws designed to protect individual privacy; however, this document has been specifically drafted to comply with Federal Decree Law No. 45 of 2021 Regarding the Protection of Personal Data (“PDPL”) of the United Arab Emirates.
Please note that the obligations and rights outlined in this Privacy Policy apply primarily to Data Subjects located within the UAE. Individuals outside the UAE may not be entitled to the same rights and will be subject to the rights and obligations applicable under the data protection laws of their respective jurisdictions.
For Data Subjects located in the European Economic Area (EEA), the processing of personal data will be governed by the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR), where applicable.
- Scope and Consent
This Privacy Policy applies to Hira Industries LLC, including its affiliates, subsidiaries, and authorized service providers who may collect, use, and maintain your personal data in connection with the services, inquiries, or interactions you have with us.
By browsing or using our website, you acknowledge and consent to our collection of the personal data you submit through these channels for the purposes outlined in this Privacy Policy. We may also use cookies and other tracking technologies to enhance user experience, analyze website performance, and improve the effectiveness of our online content. More details on how your data is collected, used, and protected can be found in the sections below.
- Definitions
The terms used in this Policy document have the same meaning and connotation as in the PDPL.
- Information We Collect
When you visit our website or submit an inquiry through our contact forms, we may collect the following personal data:
- First Name and Last Name
- Email Address
- Phone Number
- Company Name (optional)
- Purpose of Collection
We collect and process your personal data for the following purposes:
- To respond to your inquiries or requests submitted via our website
- To provide information about our products, services, or business updates
- To improve our website functionality and user experience
- To request your feedback, and to respond to complaints
- To comply with applicable legal and regulatory obligations
- Legal Basis for Processing
We collect and process personal data in accordance with the PDPL on the basis of:
- Your explicit or implied consent
- The necessity of processing to respond to your request or inquiry
- Compliance with legal obligations applicable to us
- How We Protect Your Personal Data
We implement a range of administrative, technical, and physical safeguards to ensure your personal data remains secure, accurate, and up to date. These measures include, but are not limited to:
- Providing privacy awareness training to relevant employees to ensure understanding of data protection obligations;
- Applying strict access controls to personal data on a need-to-know basis;
- Using technological safeguards such as firewalls, encryption protocols, and regularly updated antivirus software;
- Employing data protection techniques such as pseudonymization, de-identification, and anonymization where applicable;
- Maintaining physical security measures, including controlled access to facilities and secure storage of records.
While we take appropriate precautions to protect personal data, please note that the transmission of information over the internet (including email) is not entirely secure. Although we strive to use commercially reasonable measures to protect your data, we cannot guarantee its security during transmission to or from our systems.
- Data Sharing and Disclosure
We do not sell your personal data. We may share your information only as necessary with:
- Selected third-party service providers, including IT, cloud, marketing, legal, and professional service providers, to support our operations and deliver services to you. In doing so, these providers may have limited access to your personal data solely for the purpose of performing their contracted functions in compliance with applicable data protection laws
- Government or regulatory authorities if legally required
- Our affiliates or subsidiaries, where applicable and permitted under the PDPL
- Other companies and organizations for the purposes of fraud protection and credit risk reduction if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.
All data sharing is carried out with appropriate safeguards to protect your information.
- Cross-Border Data Transfers
Information we collect about you may be transferred to and stored in countries:
- where we conduct business;
- which are relevant to your interaction or engagement with us;
- from which you regularly access or share information with us; or
- where our authorized third-party service providers operate.
Please be aware that some of these countries may have data protection laws that are less stringent than those in the UAE. As such, personal data transferred to these countries may be subject to local laws and applicable disclosure requirements, including governmental authorities, regulatory bodies, and law enforcement agencies. Additionally, some countries may have information-sharing agreements with other jurisdictions for purposes such as taxation, law enforcement, or regulatory compliance.
We will only transfer your personal data outside the UAE when:
- the recipient country is deemed by the UAE Data Office to provide an adequate level of protection for personal data; or
- appropriate safeguards have been implemented, such as binding contractual clauses, data processing agreements, or other technical and organizational measures ensuring an equivalent level of protection as required under PDPL.
In cases where such safeguards are not feasible, and where transfer is necessary (e.g., for legal compliance), we will take all reasonable steps to ensure your personal data remains protected in accordance with PDPL requirements.
We may also share anonymized, aggregated, or non-personal information that no longer qualifies as personal data under PDPL with third parties for legitimate purposes, including research, statistical analysis, business intelligence, and marketing or promotional activities.
- Data Retention
We seek to ensure that we only keep your personal data for the longest of:
- the period necessary for the relevant activity or services that we are providing to you;
- any retention period that is required by applicable laws; or
- the period in which litigation or investigations might arise in respect of the services.
Following the expiry of the retention period, the data will be securely deleted or anonymized.
- Your Rights Under PDPL
As a Data Subject, you may exercise the following rights granted under the PDPL, as well as any additional rights provided by applicable UAE regulations:
- Right to Information and Access: You have the right to request confirmation of whether we are processing your personal data and, if so, to receive access to the data along with additional information as outlined in this Privacy Policy.
- Right to Correction: You may request that we correct or complete any personal data we hold about you if it is inaccurate or incomplete. We may require verification of the accuracy of the new information before making any changes.
- Right to Erasure (Deletion): You may request the deletion of your personal data when it is no longer required for the purposes for which it was collected, or if you withdraw your consent. However, we may retain certain data where necessary to comply with legal obligations, for the establishment or defense of legal claims, or for other lawful purposes permitted under the PDPL.
- Right to Restriction of Processing: You may request temporary restriction of the processing of your personal data in cases where you contest its accuracy, object to its erasure, or require its preservation for legal claims. We will inform you before lifting any such temporary restriction.
- Right to Data Portability: Where applicable and technically feasible, you may request that we transmit your personal data to you or to another data controller in a structured, commonly used, and machine-readable format.
- Right to Object to Automated Decision-Making: You have the right to object to any decision made solely through automated processing, including profiling, that has legal or similarly significant effects on you. You may also request a human review of such decisions.
- Right to Object to Direct Marketing: You may object at any time to the processing of your personal data for direct marketing purposes, including profiling related to such marketing. Unless you provide explicit consent, we will not use your personal data collected through the website for direct marketing purposes.
- Right to Withdraw Consent: You may withdraw your consent at any time with respect to any processing activity based on consent. This does not affect the legality of processing conducted prior to your withdrawal. Please note that withdrawing consent may limit our ability to provide certain products or services.
- Right to Lodge a Complaint: You may file a complaint with the relevant supervisory authority in the UAE if you believe your rights have been infringed. However, we encourage you to contact us first so we can address your concerns directly.
We may request specific information from you to verify your identity and ensure that your rights are exercised securely and by the appropriate individual. No fee will be charged for making a request unless it is clearly excessive, repetitive, or unfounded. Depending on the nature of the request, there may be legal grounds under which we are unable to comply.
To exercise these rights, please contact us using the details provided below.
- Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyze performance, and offer relevant content. You may choose to disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
- Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact:
Hira Industries LLC
Email: enquiry@rhira.com
Address: P.O. Box: 50673, Dubai Investments Park 2, Dubai, United Arab Emirates